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FAQ

A few things you might be wondering

Here are the most common questions we get.

  • Everything from pre-arrival planning and property to move-in, furnishing, admin and everyday essentials, one simple thread from landing to properly settled.

  • No to both.

    I work alongside estate agents, not as one, and don’t handle visas or immigration. I focus on everything that comes after.

  • Yes. I can help with property shortlists, viewings, lease and deposit guidance and negotiation support.

    I am there to help you understand the process and make confident decisions but I’m not the estate agent, legal adviser or financial adviser.

  • Yes, furniture sourcing, Taobao setup, home essentials and unpacking are core parts of what I do.

    Beyond the Visa is not an interior design service. It’s about practical setup, not styling, getting your empty flat functioning as a home.

  • No.

    The focus is on relocation and settling in, rather than general errands or lifestyle management.

  • Yes, through our Ongoing Concierge package, with no fixed end date, though the focus stays on the settling-in period, not indefinite long-term support.

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